VOIP Phones

At Amor IT Solutions we setup and provision voice over IP phones (VOIP phones) for businesses. We carry Sangoma Free PBX (VOIP) voice over IP phones. We offer Sangoma Free PBX cloud based VOIP Phone systems as well as premise based phone systems. Still to this day we find many businesses are using old Pots Lines. Pots Lines can be more costly than sip trunks. Switching a business over to Sip Trunks or VOIP Phone systems has many benefits. If you have a cloud based phone system one of the benefits is that if your business has multiple building possibly in different states you are not tied down, you can login anywhere in the world with those phones

Features

Easy-to-use Visual Phone Apps

Sangoma PhoneApps are available right on the phone, with no requirement for additional licenses. User applications include: Call Parking, Follow Me, Do Not Disturb, Conference Rooms, Call Forwarding, Time Conditions, Presence, Queues, Queue Agents, Transfer to Voicemail, Visual Voicemail, Log In/Out, Call Flow and Contacts.

IP Phones can be complex to install, and manually configuring many different parameters and hundreds of extensions can take hours. Amor IT Solutions will handle all the provisioning and programing for your business.

EndPoint Manager Included

When using a Sangoma IP phone, EndPoint Manager software is enabled. This lets your users control global settings, program their phone keys, map extensions, upload images, download new firmware, and much more.

Built-in VPN for Security

To ensure the security of remote workers as they connect to the main office phone system, all Sangoma IP Phones are set up with built-in VPN.

Advantages

Cost

The initial setup and ongoing costs are generally less for operating a VoIP system than a more traditional phone system. As VoIP works off your internet connection, there is no need for a traditional phone line. This means that you only need to deal with one account, one bill, for both internet and phone.

Calls from PC to PC over the internet are free. Calls from PC to landline usually have a cost attached but the rates are significantly less than with a traditional phone line.

Accessibility

A VoIP phone system is distinctly different from a traditional phone system. Distance or location makes no difference to a VoIP system, whether you are calling your head office on the other side of the country or making a call to the other side of the world. As long as you both have an internet connection, communication is possible.

All that is necessary is that you sign into your broadband account. If you are frequently on the road, or away from the office but wish to remain connected, you can do so at minimal cost. VoIP is much more convenient than a traditional phone line.

Flexibility

Unlike a PBX (Private Box Exchange) a VoIP network has a great deal of flexibility. With a private, internal phone network, you are limited to how many phones can be added to the system by the number of lines available within the system. With a VoIP network, you are limited only by bandwidth, so thousands of connections can conceivably be made.

Voice Quality

If you have a reliable internet connection with good bandwidth, you should experience voice quality that is the equal of, if not better than, a traditional phone connection. If you are in a rural area without a strong connection, your qualities will suffer. See “Latency” below.

Extra /Less Expensive Features

Traditional phone services have a selection of extra features for which you usually pay more. VoIP is different. It comes with a wide selection of extra features like call forwarding, call waiting, voicemail, caller ID, three-way calling and more. You can also send data like documents and pictures while you are engaging in conversation.

VoIP also has the advantage of allowing you, your staff, and your clients to hold video conversations, access and exchange data files, and more, while the conversation is ongoing. This allows for more integrated and flexible meetings that can seamlessly include people from multiple office locations throughout the world.

Summary

Most businesses we work with see the huge benefit of switching their phone systems over to Voice Over IP.

Amor IT Solutions provides high level of quality and protection to your business.

If you are in need of a Sip Trunk or Voice Over IP Phone (VOIP Phone) system installation please feel free to contact Amor IT Solutions. Our areas of operation are Traverse City, Suttons Bay, Kalkaska, Manistee, Benzie, Cadillac, Grand Rapids, Big Rapids, Lake City, Honor, Maple City, NorthPort, Leeland, Omena, Peshawbestown, Empire, Fife Lake, Grayling, Gaylord, Rapid City, Williamsburg, Mount Pleasant, Mancelona, Kent County, Bay City, Petoskey, Ludington, Lake Leelanau, Charlevoix, and Elk Rapids.

Call today (231-944-0799) or click here to contact Amor IT Solutions.